Three: HTC Hero Android 2.1 update awaiting “final go-ahead”

Three UK has finally said something official about the status of its Android 2.1 update for the network’s branded HTC Hero, which Three users have been waiting for ever since the update arrived through other networks during July.

Here’s what an HTC spokesman said about the long-awaited Hero update for Three owners:

Thanks for all your patience regarding the 2.1 update for HTC Hero. We have now tested and approved the software and this has been submitted to Google to get the final go-ahead. We’re hoping that they can push this through as quickly as possible, but we’re not clear on the timescales for this yet.

Really sorry for the delay on this update. We’ve been working really hard to approve and launch lots of handsets and updates this month including iPhone 4 and Samsung Galaxy S, and the 2.1 update for Hero has had to queue up alongside these other big launches, particularly the Galaxy S which took a number of versions of software to get right. We’re a smaller network than some of our competitors, and while that has its advantages it also means that our testing team doesn’t have limitless resources. We’ve done our best to manage priorities, but the 2.1 Hero update hasn’t gone through testing and approvals as quickly or as smoothly as we’d have wanted – HTC did have to supply us with a couple of versions until we were satisfied it was bug free. We really wanted to get this to you for the end of July, but we’ve missed our deadline – I’m really sorry I can’t bring you better news on a Friday afternoon but at least you’re now in full possession of the facts.

So there you go. All the facts. Very well done on updating us all, if only it had come out a bit sooner…

htc hero three uk android update

Incidentally, Three is still selling the HTC Hero on new contracts, if you’re after a relatively cheap way of getting into Android 2.1. Last year’s hottest Android phone can be had through Three on contracts starting at £19 per month.

Thanks to reader – and angry Three Hero owner – Paul for the link.

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